Terms & Conditions

To receive a full refund booking must be cancelled in writing to bookings@chauff-her.com.au no less than 7 days before the service date.

Booking cancellations made with less than 7 days’ notice will forfeit any deposit or payment that had been made to secure the booking.

If the cancellation is Covid related then your deposit will be held in credit to use on rescheduling.

Tour Bookings – All quotes include the Car, Driver, Fuel, Insurances & GST where applicable.

Pick-up times are approximate only – due to possible delays caused by traffic, poor road and/or weather conditions.

Payments can be made with Cash, PayID, BPAY, bank transfer or EFTPOS (Visa, Mastercard or Amex – fees apply).

Tours with the Wine Maker are made by special arrangement and require at least 2 weeks’ notice.

The consumption of liquor supplied by the passengers in the CHAUFF-HER vehicle is allowed subject to provisions under the Liquor Control Act 1988. Trips must be a minimum of 1 hour duration. No minors to consume alcohol. No alcohol on trips to and from school functions.

Prior agreement must be had prior to the consumption of any foodstuffs in CHAUFF-HER’s vehicle.

CHAUFF-HER has the right to refuse you entry into her vehicle if you are intoxicated and / or behaving in an anti-social, unlawful ill or unacceptable manner.

CHAUFF-HER has the right to charge the passenger(s) a $200+ cleaning fee if the vehicle interior is soiled.

Though all reasonable effort will be made, CHAUFF-HER takes no responsibility for loss, damage or inconvenience resulting from delays in the itinerary.   CHAUFF-HER reserves the right to adjust pricing should passenger numbers or itinerary changes occur.

The latest WA Department of Health recommendations re Covid are available here.